01
Respond
Answers the call or sends an immediate text when your team cannot pick up.
Built for HVAC teams
Every lead answered. Even when you’re busy.
CallForge answers calls and texts, qualifies the problem, books the appointment, and updates your CRM—without adding pressure to dispatch.
Configured to your services, territory, hours, and escalation rules.
Live intake
“Is your system completely off, or is it still moving air?”
Problem identified · Priority set · Appointment ready
What to expect
Practical promises, not invented proof.
01
No lead intentionally left waiting
02
No generic script forced onto your business
03
No booking made outside your rules
One connected workflow
From missed ring to completed-job follow-up.
CallForge does the operational work your next lead needs—not merely the conversation.
02
Diagnose
Asks focused questions to identify the issue, capture contact and address details, and determine urgency.
03
Book
Offers approved availability, schedules the visit, and sends the customer a confirmation.
04
Sync
Updates the CRM so dispatch sees a complete, usable record instead of a vague voicemail.
05
Follow through
Automatically follows up and requests a review after the completed job.
Example conversation
Customer
“My AC stopped working and the house is getting hot.”
CallForge
“I can help get this scheduled. Is the system running without cool air, or is it completely off?”
Result
- Issue classified
- Address captured
- Urgency checked
- Visit booked
- CRM record created
Pricing
Match coverage to your call volume.
Straightforward monthly plans. Final scope is confirmed after we review your intake and booking workflow.
After Hours
For teams that need nights and weekends covered.
$499 / month
- After-hours calls and texts
- Lead qualification
- Appointment requests
- Customer confirmations
Best for busy shops
Full Coverage
For HVAC companies that want every inbound lead handled.
$999 / month
- 24/7 call and text coverage
- Urgency and safety routing
- Calendar booking
- CRM updates
- Automated follow-up and reviews
Multi-Location
For operators with multiple branches or complex routing.
Custom
- Location-aware workflows
- Custom escalation rules
- Multiple calendars and teams
- Tailored CRM integration
Usage limits, integrations, and implementation requirements are confirmed before activation.
Common questions
Built around how your shop already works.
Your next call matters
Stop sending good HVAC leads to voicemail.
See CallForge answer, qualify, and book a realistic service call using your rules.